{
  "name": "IT Helpdesk",
  "short_name": "IT Helpdesk",
  "description": "Internal IT support, ticketing, inventory, and AI-assisted triage.",
  "id": "/?source=pwa",
  "start_url": "/?source=pwa",
  "scope": "/",
  "display": "standalone",
  "display_override": ["window-controls-overlay", "standalone", "minimal-ui"],
  "orientation": "any",
  "background_color": "#ffffff",
  "theme_color": "#4f46e5",
  "lang": "en",
  "categories": ["productivity", "business"],
  "icons": [
    {
      "src": "/icons/icon-192.png",
      "sizes": "192x192",
      "type": "image/png",
      "purpose": "any"
    },
    {
      "src": "/icons/icon-512.png",
      "sizes": "512x512",
      "type": "image/png",
      "purpose": "any"
    },
    {
      "src": "/icons/icon-maskable-192.png",
      "sizes": "192x192",
      "type": "image/png",
      "purpose": "maskable"
    },
    {
      "src": "/icons/icon-maskable-512.png",
      "sizes": "512x512",
      "type": "image/png",
      "purpose": "maskable"
    },
    {
      "src": "/logo.svg",
      "sizes": "any",
      "type": "image/svg+xml",
      "purpose": "any"
    }
  ],
  "shortcuts": [
    {
      "name": "New ticket",
      "short_name": "New ticket",
      "description": "Raise a new IT ticket.",
      "url": "/?tab=tickets&action=new",
      "icons": [
        { "src": "/icons/icon-192.png", "sizes": "192x192", "type": "image/png" }
      ]
    },
    {
      "name": "Inbox triage",
      "short_name": "Inbox",
      "description": "Review AI-triaged incoming emails.",
      "url": "/?tab=inbox",
      "icons": [
        { "src": "/icons/icon-192.png", "sizes": "192x192", "type": "image/png" }
      ]
    }
  ]
}